Effective date
01 March 2025
Who we are
Welcome to Think Ink (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website: https://thinkink.co.za
Information we collect
We may collect the following types of personal information:
- Name, surname, and contact details (email address, phone number, physical address)
- Identification number or company registration number (if applicable)
- Payment and billing information
- Comments left on the website
- IP address and device information
- Website usage data (cookies, analytics, and tracking technologies)
How we collect information
We collect personal information in the following ways:
- When you register on our website
- When you fill out forms, subscribe to newsletters, or contact us
- When you make a purchase or transaction
- When you leave a comment on our website
- Automatically through cookies and tracking technologies when you browse our website
Purpose of collecting personal information
We collect and process your personal information for the following purposes:
- To provide and improve our services
- To communicate with you regarding inquiries, promotions, and service updates
- To process transactions and payments securely
- To comply with legal and regulatory obligations
- To analyse website usage and improve user experience
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your consent (where applicable)
- The necessity to perform a contract with you
- Compliance with legal obligations
- Our legitimate business interests, provided they do not override your rights
Sharing of Personal Information
We do not sell your personal information. However, we may share it with:
- Service providers and third-party vendors who assist in operating our website and services
- Law enforcement or regulatory authorities if required by law
- Business partners in cases of mergers or acquisitions (with prior notice)
- If you request a password reset, your IP address will be included in the reset email.
- Visitor comments may be checked through an automated spam detection service.
Retention of personal information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security.
Your rights under POPIA
As a data subject, you have the following rights under POPIA:
- The right to be informed about how your data is collected and used
- The right to access your personal information
- The right to request correction or deletion of inaccurate or unnecessary data
- The right to object to processing for direct marketing
- The right to withdraw consent at any time (if processing is based on consent)
To exercise your rights, please contact us at sales@thinkink.co.za
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your personal information is processed, please contact us at:
Think Ink
Email: Sales@thinkink.co.za
Phone: 015 295 6226
Address: 5 Michelle street, N1 Industrial park, Magna Via, Polokwane
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.